- Booking and Reservation
1.1. To secure a reservation, a non-refundable deposit of 30% is required at the time of booking.
1.2. Full payment must be received 8 weeks before the commencement of the trip.
1.3. ATLAS ODYSSEY TRAVEL reserves the right to cancel any booking if the full payment is not received by the specified date.
- Cancellation and Refunds
Our Peace of Mind Cancellation Policy was designed to provide maximum flexibility while also ensuring the safety and wellness of all who travel with us.
2-1. Cancellations in writing email: contact@atlasodyssey.com must be received by ATLAS ODYSSEY TRAVEL for appropriate credit.
2-2. Up to 60 Days Prior: All deposited payments will be credited towards a future tour (for use within a year of the date of cancellation).
2-3. 59-46 Days Prior: 60% of tour cost can be credited towards a future tour.
2-4. 45-21 Days Prior: 20% of tour cost can be credited towards a future tour.
2-5. 20 Days Prior or Less: No credit available.
- Changes to Itinerary
3.1. ATLAS ODYSSEY TRAVEL SARL reserves the right to modify the itinerary due to unforeseen circumstances such as weather, political unrest, or other force majeure events.
3.2. Changes may be made to accommodation, transportation, and activities if necessary. Any significant changes will be communicated to the traveler as soon as possible.
3.3. In the case of itinerary changes initiated by ATLAS ODYSSEY TRAVEL, travelers will have the option to accept the modified itinerary or receive a full refund.
- Travel Insurance
4.1. It is strongly recommended that all travelers purchase comprehensive TRAVEL insurance to cover unforeseen events, including trip cancellations, medical emergencies, and lost luggage.
4.2. Travelers are responsible for understanding the terms and coverage of their insurance policy. ATLAS ODYSSEY TRAVEL is not liable for any expenses incurred that are not covered by the traveler’s insurance.
- Responsibility and Liability
5.1. ATLAS ODYSSEY TRAVEL SARL acts as an agent for various suppliers and is not responsible for any loss, injury, or damage to a person or property.
5.2. Travelers are responsible for ensuring that they possess the necessary travel documents, including passports, visas, and health certificates.
5.3. In the event of changes made by third-party suppliers, ATLAS ODYSSEY TRAVEL will make reasonable efforts to provide suitable alternatives but is not liable for any dissatisfaction or issues arising from such changes.
- Health and Safety
6.1. Travelers are advised to check with their healthcare provider for any required vaccinations or health precautions before traveling to Morocco.
6.2. ATLAS ODYSSEY TRAVEL is not responsible for any health-related issues or medical emergencies that may arise during the trip.
6.3. Travelers are responsible for notifying ATLAS ODYSSEY TRAVEL of any pre-existing medical conditions or dietary requirements that may impact their ability to participate in planned activities.
- Governing Law
7.1. These terms and conditions are governed by the laws of Morocco.
7.2. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in Morocco.
- Photos and Marketing
8.1. You consent to ATLAS ODYSSEY TRAVEL using photos of you taken during the trip for promotional purposes.
- Privacy Policy
9.1. Our privacy policy ensures that any personal information we gather from you will solely be utilized by ATLAS ODYSSEY TRAVEL for tour-related operations or for sending you marketing materials regarding ATLAS ODYSSEY TRAVEL.
- Acceptance of Terms
10.1. By making a booking with ATLAS ODYSSEY TRAVEL, the traveler acknowledges and agrees to these terms and conditions.
10.2. In the event of multiple travelers booking together, the person making the booking accepts these terms and conditions on behalf of all individuals included in the booking.